The Client

The client is a manufacturer of weighing machines, who faced a big challenge in concluding sales closures on a monthly basis, as per their business plans. What the client needed was an application for sales empowerment, to help manage effectively their on-field executives deployed across territories.

The Business Need

As part of a high revenue generating industry, the client needed to give the right data on the customers to on-field executives facing tasks, based on which they can forecast the sales closures which can be done early. It also helps their strategic plans, to achieve the best results in revenue generation.

Therefore, the client requested for an application to manage effectively their on-field executives, providing them with the right data on schedules and progress of tasks, which managers can use to support their teams to close high-value orders faster.

Solution & Implementation

The client, an OEM, faced a big challenge in sales closure on monthly basis as per their business plan. Quick order closure which are related to high valued customers, is not being achieved by the Sales executives. The client significantly automated its sales process by giving on-field sales teams the Trinetra iWay-Mobile Resource Management solution and to deliver value to customers in a smarter, faster and more meaningful way.

Today, their sales team can manage the customer engagements in an organised way with high productivity. The data they capture is available to any team member, over any device, improving collaboration across teams and thereby improving customer experience, which plays a vital and fundamental role in the company’s growth and reputation.

Trinetra’s Mobile Resource Management software serves as a sales management tool that expedites schedule management based on the ETA effectively. It also offers a complete business management solution in addressing the customer needs and enhances the on-field sales executive’s productivity. Thus they increased revenues by high-valued order closures with quick TAT.

Benefits of the solution

• Effective Sales Team Management.
• Maximised Productivity & Efficiency
• Real-time visibility of the executives on-the-go.
• Instant updates on Schedules progress.
• Effective utilization of assets anywhere.
• Increase in the revenue trend.
• Improved visibility into operations and performance.
• Enhances Customer Relationship.