Trinetra always do a market research before implementing a Mobility Solution to provide the best solution to our customers. As a part of the same we have done an in-depth analysis on the business flow and scenario of the on-field executives working through which we confirmed that the on-field executives will meet the customer based on customer availability and we provided the option of enabling the active/inactive button in the mobile app through which the working beyond the official hours can be monitored. The restriction in regular business hours can be set in the portal application for each and every executive.