Substantial solution to engage the water proofing engineers to know current job status in sites with photographs which helps to provide quick remedies.

Introduction :

The client operates in the construction industry providing Water Proofing Solutions with interests in the prospective Construction Chemicals industry and Cement Manufacturing Industry.

The Problem Outline :

The above mentioned client approached us to resolve some of their pain points. The client was facing delays by the field executive in visiting the customer place for a sales call. The company was unable to help the executives so as to support them for an over-the-table conversion. Another issue that the company faced was they were unable to know the current location of the executive and with relevant on-field task progress updates in time.

The Solution Summary : 

After analyzing the pain points of the client, the solution we provided would help sales executives to access the client details on-the-go. It would also help the help the executives to know their current level of achievement to take up self-improvement plans. The solution will help managers to allocate the unplanned tasks to the available on-field executives as demanded by the situation at the site.

The solution would help improve productivity quickly by providing self-analysis of the achievements by the executive on-the-go and be supported by mobile app. besides integration with existing system.
It is beneficial to have a user-friendly application to know the current updates of the sales visit progress which will help to communicate with the managers easily and quickly from the client’s place and to provide the instant discounts to close the order over the table

Advantages of the Mobile Field Force solution provided:

• Exclusive Platform to improve the count of sales closures by the team at the end of the day with a quality solution
• Real-time updates on the progress of the sales tasks that can be allocated on-the-go
• Makes your sales managers aware of the team’s daily customer visits instantly, with customer feedback got immediately
• A Robust solution made specifically for sales executives to improve sales schedule management
• Provides a Data-driven approach for timely forecast on the revenue generation
• The domain expertise in field force solutions, implemented Pan-India and in Middle East
• Instant customer feedback with ratings and photograph to plan the next steps on closure of order

Outcome / Result : 

• To satisfy the customer with quick TAT.
• To know the current status of the sales call which is in progress, on real time basis with support of mobile app.
• To know by instant updates, the sales closure and the customer feedback with ratings
• Able to manage and monitor all schedules and field sales executives with location
• To know time duration for sales cycle and deviation
• Based on sales executive’s location and availability, allocation and reallocation of tasks possible

Client testimonials : 

“We selected Trinetra’s Mobile Field Force software because the product offered a robust set of functionality, features and the flexibility to address our unique pain points. It has been an easy transition for us and helped in improving return on investment, becoming a truly part of our strategies and plans.”
– Direct of Sales

For better clarity and information about our products, ask for a demo and our team will be happy to contact you. Please discuss about your requirements and we can customize the solution..

To know more about Trinetra iWay’s sales & service management applications and related modules please go to our website (https://www.trinetraiway.com).

Highlights:

• Implemented in 15+ countries with 13000 active mobile app users
• Ensuring 100% Customer Satisfaction level
• Improves field team management and visibility by 60%
• Improves job schedule management by 70%
• Improve productivity and benefits by 90%
• Improve the executive’s self-analysis on solution history