A mobile field force when digitally empowered with versatile Field Staff management software, supported by mobile apps and BI, significantly improve their efficiency and results.
As the global business expands many businesses manage field staff across multiple locations all over the world. The main focus is to manage ad continuously monitor the field force to get the most information in real-time but also to avoid any kind of misuse when at work. A mobile field force deals directly with the client collect feedback, delivers products, takes orders, and returned products. When monitoring stringently done, it adds to the success of the organization. Therefore, business operations and field force automation become necessary.
Field Force Software enables Automation & Streamlining
A field force automation done with the software will keep up two-way communication between field sales and business operations to exchange information involving sales and service executives, the management and customers, and other stakeholders. Successful field force management is now dependent upon accurate and up-to-date information which is gathered via data flowing in from different quarters of the organization. A robust mobile field force management software helps to not only manage the field staff but helps in providing ROI, augmenting revenue and productivity. The solution empowers managers to get relevant information from the field force, keeping track of their activity, assigning work orders, and improving client satisfaction. A field force management application can accelerate your business success with cutting edge innovations and value addition because neither has technology stopped growing nor has the scope of the Field Force Management (FFM) software as they meet the trends of the market. Technologies like GPS and cloud computing have coupled with FFM to meet the trends to make it an appropriate fit in terms of deployment and maintenance.
Changing to Meet Future Demands
- Field Force Management apps have changed to adapt and address the requirements of the modern world and the future. Some of the changes are as follows.
- Mobile devices and BYOD are now part of our lives and the field forces being on the move, need a mobile-driven solution to support them. The mobile app supports the sales and service teams to streamline and automate work to save time and money.
- Integration between systems like ERP, CRM, BI, has been a game-changer, as the circle of information has to be complete. The app has certainly empowered the field executives to perform better and adapt to changing needs.
- Automation has enabled the sales force and service force to perform better and faster on the field. Automatic assignment of work order, route management, and scheduling of tasks is done easily now.
Apps for Managers are an important tool to get visibility and insightful reports to speed up sales order/deal closures. They streamline operations for efficiency. Apps help quick decision-making on the go, cut response time to address issues, and foresee issues. FFM app also helps in training field executives, besides motivating and rewarding them appropriately for performance.
Find out more about our mobile field force solution at our website. Know more about the software products we have developed and are on offer. For more clarity just request a demo. Our executives at Trinetra iWay will be happy to help you at every step.