Systemize your daily schedule plans with an efficient mobile field force solution to boost the medical representative’s daily productivity.

Introduction

At Trinetra iWay, we were approached by a pharmaceutical company that had a presence in the dairy industry and hospital industry, for a solution with regard to streamlining their sales force on the field and addressing their pain points. Their sales representatives on the field were unable to maintain the scheduled visits according to the time frame they have planned. The solution lay in using a Mobile Field Force Management Software supported by a mobile app for field visit schedule, which Trinetra iWay has already developed and is highly customizable.

The Problem Outline

After the briefing from the client, our team identified and discussed the pain points elaborately to come to a conclusion. The client was unable to know the location of the field representatives and also not able to get updates periodically and feedback from the Doctors or Customers visited. The company’s managers find that their medical reps were unable to adhere to the planned hours for doctor visits or hospital calls. All this would affect the daily performance of the representatives and the achievement of sales targets besides the long-term planning. This called for a technological solution or a software application that can be customized for them, which Trinetra iWay can provide.

The Solution Summary

With due consideration to all the challenges and pain points of the client, the Trinetra iWay team customized the field sales management software.

The solution comes with GPS technology and mobile app integration to help locate and track field representatives’ activities by the managers. It also helps to know updates on the current schedule and location of the medical rep. This solution helps to get instant feedback from the customer, hospital, or doctor with the provision to upload photos. The tightly integrated platform helps managers to know the schedules and doctor feedback with ratings.

The mobile field force management software can help to automate the complete sales process in a highly competitive market for the company, which will cut down on time and costs. The representatives are able to attend the doctors on time and the count of doctor visits can be increased on daily basis. Using the solution supported by the mobile app, managers know the current location of the executive with the status showing whether he is available or engaged. Sales managers are aware of the direct visits to doctors and hospitals with updates on a real-time basis and on the go with the help of the app.

This is a highly flexible solution to customize and modify based on the needs and requirements of the client. Quality products and medicines address the primary diseases and satisfy the customer. The application helps to manage and monitor all the schedules by tracking the location of the field executives in real-time. this cloud-computing solution with a web-based application makes it easy to monitor tasks from anywhere and also anytime.

Client testimonials

“By adopting the Trinetra iWay mobile field force management software system, it has helped us to automate many tasks and streamline our system. With this app, we gain great insight and visibility into our operations and our field force which helps in saving time and cutting costs”.

Find out more about TRINETRA’s customized solutions with a request for a demo. It can be arranged at your convenience with our team who will be only happy to discuss your requirements. Browse more information and details about Trinetra iWay software applications and also related modules at our website.

Highlights

• 15+ countries have implemented, with 13000 active mobile app users
• Improves medical representatives’ management and visibility by 60%
•Improves schedule management by 70%
•Improves productivity and benefits by 90%
•Improves time management by 40%
•Improves quality of the sales call completed by 90%