One of South India’s largest bath fittings manufacturers implements Trinetra iWay field force management app, across 400 sales and service executives, across 18+ states of India, to gain a 40% increase in visibility.

A large field force needs to be managed efficiently and engaged productively to keep the field executives on track to achieve business goals without deviation. This is why centralized field force visibility is required and the field force management software significantly improves the capability of field force managers in this regard. In fact, this kind of software helped India’s leading bath fitting manufacturer. They used the highly scalable Trinetra iWay mobile field force solution, to onboard and handle 400+ sales and service executives, spread across 18+ states of India, to eventually gain a 40% increase in visibility.

What was the problem earlier?

• They did not have the exact automated solution available to address their actual pain points and to improve the visibility of the field executives at work.
• They found it difficult to improve the discipline of their salespeople in critical areas while working in the field.

They required a field force management app

So they were in search of a solution that should help the managers to know the availability of executives with the location even when on the go. The solution which works in real-time should help their manager to allocate the right job to the right executive on the go. Their focus to solve the problem was to execute advanced plans based on their executive location, their availability to the customer, and to address the Category-A customers’ needs immediately to improve overall customer satisfaction.

How Trinetra gave them the apt field force management app

Trinetra provided them an exclusive platform enabled with GPS technology to have a clear focus on core business activities on the field and to complete tasks quickly and effectively. This user-friendly application helped in monitoring in real-time and improved compliance too. This approach also made them stand out against their competitors.

Advantages of a customized software application

• An efficient solution made specifically for large companies to have visibility of all their executives across all branches in a single platform.
• Value addition to the organization and to keep the work easy for the managers with the help of an automated solution.

EndNote

Technological innovations offer solutions that help to overcome challenges faced by managers and executives in the field. Next-generation mobile applications are integrated and make a significant impact in improving and managing sales & service teams. By accepting new business paradigms, adopting innovative marketing processes, and using mobile applications, enterprises improve customer relationships and brand value.

Trinetra iWay is a reliable solution provider, offering a robust web-based mobile field force management solution to address the challenges in sales or service management. This Field Force movement tracking software is customizable and also scalable to meet future demands or requirements, conveniently hosted on a unified digital platform.