Client Background

The client is a leading Fast Moving Consumer Goods service provider extending their supply chain management with competitive, reliable and efficient services to their customers across borders. Client has its major customers in the region of Saudi Arabia & Qatar. The client has a constant vision towards improving their core competency by adapting new technologies.

Business Need

Client was in need of an effective solution to enhance their delivery performance and cost control. They were evaluating an application with comprehensive features to monitor and manage progress against the planned schedules and their logistics data in an efficient way. As supply chain management was a key criterion in their business, they wanted to empower their dispatch manager to have insight into the entire route planning and dispatch process.

Solution Implementation

Integration of Trinetra iWay Mobile Resource Management Solution provided the customer with the required solution for monitoring and managing 200+ Executives used for Dispatch services. Implementation of this application enabled dispatch manager to track the real time information of the trucks and the delivery of the products instantly. Trinetra iWay also provided intelligent features such as geozone, with automatic alerts for every entry and exit into the delivery location. It enhances the client’s assets safety and also avoids deviation from their route plan. On the smartphone the delivery person can also get the customers signature which will act as a proof of delivery of the product. Trinetra iWay offered a comprehensive application with key features that facilitated dispatch managers to manage the entire delivery process, and enabled them to get detailed reports on their logistics assets and mobile workforce. Trinetra iWay Mobile Resource Management solution enabled them to get insight information for analysis and business improvement.

Benefits of the solutions

• Dispatch Management
• Visibility over performance
• Improved Executives work performance
• Increase Client Satisfaction
• Maximized Productivity
• Decreased Overtime
• Gain real-time control over their assets
• Reduced Operational Costs