Client Background

The client is a leading service provider for various industries across the globe have his HO in Dubai , known for their quality and excellence of service. They work relentlessly to provide quality in all and stand apart in real world to get it into their customers’ hands.

Business Need

Main objective of the client is to have a complete visibility over their workforce in field and also to extract the day to day activities data of each individual.

Solution Implementation

Getting relevant insight over your field force activity on field and measuring their productivity & schedule deviation are the pain points for our client. Integrating Trinetra iWay mobility solution has addressed the clients need by providing on time complete insight over each executive activity, including distance travelled information, task completed place, date, time and also saves the task completed history for future reference. These value added features of our field force management solution facilitates the client to have visibility over their field force team. It enhances the client to utilize the resources on field towards effective utilization. With Trinetra iWay mobility solution client can avoid schedule deviation and increase the organization productivity drastically.

Benefits of the Solutions

• Maximized visibility over your team
• Integrate to other ERP
• Effective Utilization of Workforce
• Monitor Deviations and Route Cause
• Improved Customer Service
• Reduced Operational Costs