Client Background

Client runs a leading FMCG company with a huge sales force of 50+ executive team across different zones who will visit multiple dealers in different parts in and out of Karnataka in a day to day basis to know their product selling nature based on zones and also to promote their new products. Client also need to know the number customer location the executives visited per day and time spent in each location. Executives also collect pending payments from each dealer by knowing their pending due amount.

Business Need

As a leading FMCG company in Karnataka they are one of the highest revenue generating industry with the sales executives on field, the executives on field are also plenty in number it has become difficult for the client to operate all the executives based on zones monitoring their task and track their movement also executives need to know the pending dues of the dealers with the product details. In order to know the executive performance and improving the sales and boost the productivity. So the client requested a mobile app to monitor and manage their on-field executives.

Solution Implementation

Trinetra iWay as a mobility solution enhances the user experience for the client both from the mobile as well as from the portal where the client can monitor the on-field executive’s real time location and monitor the pending and completed task. Executives who are on field needs to visit various factory owners to sell their product, With the help of last feedback from the customer available in the portal they can use it for convince or provide the better support to client.  Marketing heads were also facilitated with a special module as they can view the entire progress status for all the executives who are assigned under him as well as reports to notify their efforts and contribution towards the goals set.

Benefits of the solutions

• Maximized Productivity with attending more customer.
• Effective Utilization of assets by tracking their location and assign the job on request
• Plan vs Progress status report to increase the efficiency of the Executives
• Ensure Quality of work to increase the customer satisfaction
• Improves Productivity
• Customer Satisfaction
• Time Management