The Client

The client is a multi-modal fragrance manufacturer & supplier facing a challenge in managing its stock and providing on-time delivery of products to a client base of 9000+. They have commitment to dates of shipping which is very critical for them in the case for export to middle east, Australia, Oman, Kenya, Ethiopia, etc. They had to keep the sales executives at field updated to the branch offices in Cochin, Vizakapattinam & Mumbai on the availability of stocks on-time.

The Business Need

The client belongs to one of the highest revenue generating industries, had to integrate an employee monitoring software their existing CRM to provide their 60+ on-field sales executives with the right data on stock availability, that’s determined by the purchase orders received.

The client requested for a stock management mobile app to be integrated with the existing CRM of theirs in order to fetch stock details for the field sales force. This will help support the sales executives on the field to engage their clients better related to order delivery date commitments and to add brand value by providing exact data to the customers.

Solution Implementation

The team at Trinetra iWay – Sales order Management solution with stock maintenance recognized the company needed an organized and powerful field force management automated system to push up its growth and reputation. So, Trinetra integrated their mobile-based stock management system with the client’s existing CRM system to help access data about stock details for the field sales force.

The company has multiple product variants and to adhere to the committed dates of delivery, the field sales executives must be updated with current stock availability over instant notifications. Accordingly, the executive, based on the data fetched, can now honour their commitments to customers

Trinetra iWay – on-field task management and tracking is a best in class example where the sales team collaborates together through an employee task tracking mobility solution to handle customer response. Using effective stock management & order management features, the mobile solution helps executives stay update on stock availability in real time anywhere and anytime.

The Solution Synopsis

The Trinetra iWay – Employee GPS Tracking & Mobility Solutions hosted software for sales management is implemented for the client.

Benefits of the solution

• Maximizing productivity and efficiency
• Forecast the sales order closure effectively
• Sales Plan Vs Progress Status report
• Centralised Monitoring & tracking.
• Improved Stock management and quick deliveries
• Improved locations tracking, operations and performance.
• Improvisation in Sales Order Achievement