Client

The client is a multi-modal conglomerate company with the objective of keeping track of the journey plans of their 30+ sales executive team operating in Delhi, Bangalore, Coimbatore, Kolkata & Gujarat. The challenge is in managing the sales team’s productivity and the expansion of their sales order value and volume. The aim is to stay updated with the real time order capture and ensure it results in the direct visits of the executives and managers with seamless task management software.

Business Need

Being in one of the highest revenue generating industries, the company, a multi modal conglomerate, found their managers facing difficulty in tracing their team of sales executives on the field, their journey plans and their order capture in real time with photograph uploads. So, the client requested a schedule management mobile app empowered solution to monitor and manage the field sales executives and engage them with the internal team to achieve better results in revenue.

Solution & Implementation

Recognizing that a sales management automated software will serve a vital need that can aid the company’s goal and reputation, Trinetra came up with the workforce management solution app that addressed the challenges of monitoring journey plans, direct visits and enabled them to do real time order capture.

Trinetra iWay – sales employee tracking mobile application is a best-in-class solution for creating enterprise values. With this sales teams can collaborate together with in-house team and do quick response on the go.

By using the salesforce automation app client can do effective order management, managers can keep track of work order details and help keep the sales team productive. Managers could use the mobility sales solution to manage information, maintain customer relationship and schedule direct visits. They can obtain quality reports in real time related to schedules, progress, instant customer feedbacks, etc.

Benefits of the solution

• Maximized revenue generation & productivity.
• Improved Customer satisfaction.
• Instant updates on sales schedules.
• Effective utilization of sales executives.
• Improve customer satisfaction through quick order deliveries.
• Improved visibility into location, operations and performance.