Client Background

Client is a leading IT solution provider having access to new talent pools and innovative sourcing methodologies in Dubai, UAE. Apart from IT solutions they also offer staff augmentation service for more than 150+ clients, to put right person in the right job at right time.

Business Need

As the client has customers from various industries, it’s essential for them to make their sales team to visit customers on regular basis. Main objective of the client is to have their database updated with pertinent client information from customer place.

Solution Implementation

Trinetra iWay sales force automation app fulfills the client need; with this application being implemented client can monitor sales people current status, and scheduling time based client visit etc. Moreover, Trinetra iWay solutions have been have integrated to the customer’s CRM application where they can update task completion status at scheduled location and also record customer requirement from customer’s place. Salesmen can also update client’s new requirement which facilitates to get information and to be prepared to serve them their needs on-time. Enhancing with sales force management app improves sales team efficiency to achieve priority task for the day based on their calendar. Customized features of our sales force automation app make our client to be step ahead than their rivals.

Benefits of the solutions

• Maximized Sales Team utilization
• Reimbursement automation
• Critical Client database maintaining
• Consolidated ERP data
• Effective Sales Member Time utilization
• Maximized job status visibility
• Improved Customer Satisfaction
• Increased Revenue
• Reduced Operational Costs