Client Background
The client is an audio visual integrator having large client base and operates many sales teams globally. So requirement based instant task assigning and knowing the executive visit status along with sales progress are the key aspects for their business development.
Business Need
As a leading audio visual system integrator client maintains their customer and architect’s details and managing their schedules is a tedious task. As manual process, comprehensive flow of information to and fro between both the Field force persons with the corporate back office person is delayed, as a result there is a delay in addressing the client at right time.
Solution Implementation
Client has been provided with Trinetra iWay mobile application, our solution offered them a best-in-class sales force automation app that would up scale the sales and enhances sales force productivity, which in turn brings out the best performance of the field force executives. Consequently, sales managers and marketing team gained a complete view and insight into the opportunities, strengths, and potential customers. Trinetra iWay stands as the best in class example in providing instant reports to track schedule deviation, through which the executives are aware on task dues which eliminates schedule deviation of high priority tasks as well as it keeps the backend person updated with the remarks and call status.
Trinetra iWay helps to sort out the challenges faced by their clients globally, improving on-time supports for high priority tasks. As a result, their executives are on continuous track which in turn brings out higher rate of sales conversion by maximizing their profitability and productivity.
Benefits of the solutions
- Instant reporting at the back office
- A 360o view of complete sales activity
- Redefined sales aggregation
- Maximized Productivity
- Customer Satisfaction
- Centralized Monitoring
- Effective Utilization of assets
- Improves Productivity
